FOCUS MEMBER NEWSLETTER

Winter 2012

• Being a Good Healthcare Consumer
• New Electronic Medical Record Will Provide Better Care
• Winter Warmth & Safety
• Heart Attacks: The Heart Truth for Women
• CHP Member Participates in Honor Flight Trip
• Member Journeys to Capital to Share Message
• HEDIS Audits
• Prescription Co-Pays
• Long-Term Care Screening
• TTY Phone Number Change
• Member Council Provides Input on Member Services

Fall 2011

• Preparing for Cold & Flu Season
• Memory Loss: What's Normal. What's Not.
• Arthritis: A Pain in the Joint
• Chronic Disease Workshop
• Understanding Mammograms
• New Quality Measurement Tool
• Important 2012 Member Materials
• Member Council Provides Input on Member Services

Summer 2011

• Chronic Disease Workshop
• CHP & You: Working Together for Your Desired Outcomes
• Member Serves on Panel in Washington, D.C.
• United Way Grant to Fund Oral Health Project
• Gardening for Seniors & Persons with Physical Disabilities
• Benefits of Water Exercise
• Summer Health - Taking Care in the Heat
• Advance Directives
• SeniorCare Scam
• Member Council Gives Input on Member Services

Spring 2011

• Integrated Employment
• Employees of the Year
• Palliative Care
• Colorectal Cancer Screening
• Stroke: Warning Signs & Prevention
• Interdisciplinary Teams
• REACH, Inc. Program Helps Artist
• Easter Eggs
• Current Address Information Needed

Holiday 2010

• Choosing a Physician
• Stress & the Holidays
• Cold & Flu Season
• Dry Skin – Stop Scratching
• Basic Foot Care
• Important Member Info
• Holiday Home Safety Tips
• Holiday Movie Trivia
• Sleep Tight Tonight!
• HEDIS Information

Summer 2010

• Is Your Loved One Driving Safely
• Stewardship at CHP
• Importance of Eye Exams for Those with Diabetes
• Safelink® Lifeline Service
• 2009 State Member Satisfaction Survey Results
• CAHPS® Survey
• Summer Food Safety Tips

Spring 2010

• Why Preventive Health Care is Crucial
• Proper Medication Disposal
• Getting a Handle on Heartburn
• Reducing Your Sodium Intake
• Care Transitions

Winter 2010

• Surviving a Hospital Stay
• Paul Cook Named CEO
• Antibiotics: Are We Getting Too Much?
• Beating Heart Disease
• Going Green: Saving Money in the Kitchen
• Members Required to Show All ID Cards
• Winter Heating Safety Tips

Fall 2009

• The Flu - Seasonal or H1N1?
• Diabetes in Older People
• 107 Year-Young Member Uses SDS Program
• CEO Announces Retirement
• Living with COPD

Summer 2009

• Adult Family Home Providers
• The Skinny on Trans Fat
• Tips for Dealing with Hot Weather
• Member Survey
• H1N1 Flu Update

Spring 2009

• Pet Safety
• Spring Allergies
• Stroke Awareness Month
• Memory Loss
• Dealing with Osteoarthritis
• Memory Advisory Council

Winter 2009

• Top 10 Healthy New Year's Resolutions
• Do's & Don'ts for Healthy Food Shopping
• Emotional Eating
• Drugs & Weight Loss
• Glaucoma Takes Sight Without Warning
• Dealing with Hypertension
• Great Rivers 2-1-1 System

Fall 2008

• Advance Directives
• Mental Wellness
• Coping with the “Flu Bug”
• Important 2009 Member Materials
• Quality Improvement at CHP
• Taking Control of Your Medications

Summer 2008

• Protect Yourself from UV Radiation
• Scooter and Power Wheelchair Maintenance
• Resource Services Department
• River Falls Branch Office Opens
• CHP Adds New Benefit Program
• Member Survey Results
• CHP Adopts New Logo for Partnership Program
• Dealing with Anxiety
• How to Read Prescription Labels

Spring 2008

• Medication Management Program
• Colorectal Screening Can Save Your Life
• Avoid Diabetes Complications
• CHP Receives Oral Health Grant
• Mental Health and Substance Dependence Recovery
• Step Therapy Program

Winter 2008

• Taking Care in Cold Winter Weather
• Hypothermia
• MetaStar External Quality Review Process
• The CHP Interdisciplinary Team
• Cold Weather & Heart Disease

Fall 2007

• Self-Directed Supports
• CHP Expansion
• Enrollment of Developmentally Disabled
• Coping with the Flu Bug
• 2008 Plan Benefit Changes
• Diabetes Awareness Month

Summer 2007

• Taking Care in Hot Weather
• Heat & Health
• What to Know About Generic Drugs
• Quality Improvement
• Advance Directives

Spring 2007

• CHP Celebrates 10th Anniversary
• Pharmacy Q & A
• Dealing with Spring Allergies
• Member Survey Results
• Safeguarding Protected Health Information
• New E-Mail Service for Members
• Diabetic Foot Care
• Preventing Falls in the Home

Winter 2007

• Soothing Winter Skin Woes
• Pharmacy Benefit Manager
• Customer Service Q & A
• Member-To- Member Support Program
• Winter Safety